Yesterday marked Firemind’s second appearance at The Insurance Network’s (TIN) yearly events. For attendees, these events represents a valuable opportunity to meet their peers in an informal environment, share strategic thinking, benchmark on new ideas and stay informed of the latest issues driving change in the insurance sector.

This year’s Digital Claims event focused on how you can overcome the practical challenges of claims processing to effectively deliver claims transformation. Rapid developments in digital technologies, data analytics and automation have provided an opportunity to deliver a truly omni-channel, personalised experience for customers, freeing up claims teams to focus on solving more complex claims challenges and deliver better customer outcomes at pace.

Be sure to check out our highlight video below, where we showcase the event, our stand and on-site team, consisting of Ahmed Nuaman, Charlie Saunders and Arno de Wever, Insurance Partner Manager at Amazon Web Services (AWS).

At our exhibition area, we demonstrated a number of demos that significantly speed-up multiple claims processes faced by Claims Handlers. From initiating the First Notice of Loss Report with text and image recognition, to quickly summarising large loss adjustment documents, we helped the attendees understand how generative AI solutions are simplifying the processes and reducing manual effort.

If you’re looking to utilise Generative AI, for any number of your insurance use cases, be sure to visit our dedicated page where you can request further information on our solutions.