Transparency

Firemind Privacy Policy

Ensuring your privacy is maintained

This Privacy Policy explains who we are, how we collect, share, and use personal information about you, and how you can exercise your privacy rights.

This Privacy Policy applies to personal information that we collect:

  • When you visit www.firemind.com.
  • If you are a staff member of one of our business customers, or of one of our clients’ customers, who uses our software (referred to as an “Authorised User”).

Please read this Privacy Policy in full to ensure you are fully informed and check back occasionally to stay up-to-date with policy updates.

If you have any questions or concerns about our use of your personal information, please contact us. Details can be found in the “Contact” section of our website.

1. What does Firemind do?

Firemind is a leading GenAI Amazon Web Services (AWS) Consultancy Partner, specialising in cutting-edge solutions for enterprises. Our services include:

  • GenAI
  • Machine learning
  • Data and analytics
  • DevOps
  • SaaS consulting
  • Retail and supply chain consulting
  • Cloud migration

For more information, please visit the “About” section of our website.

2. Information We Collect

3. How We Use Your Personal Information

4. Security of Your Information

We are committed to ensuring your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard the information we collect online.

5. Understanding Cookies

6. Legal Basis for Processing Personal Information

Our legal basis for processing your personal information depends on the specific context in which we collect it.

7. Data Retention

We retain personal information where we have a legitimate business need to do so, for example:

  • To provide access to our software or services.
  • To comply with legal, tax, or accounting requirements.

When we no longer have a legitimate need to process your information, we will delete it.

8. Links to Other Websites

Our website may contain links to other websites. Once you leave our website, we are not responsible for the protection of any information you provide on external sites. Please review the privacy policies of the websites you visit.

9. Controlling Your Personal Information

10. Contacting Us

If you would like a copy of the information we hold about you, please write to:
Firemind, 6th Floor, Maidstone House, King Street, Maidstone, ME15 6JQ.
A small fee may be payable.

If you believe any information we hold about you is incorrect, please contact us as soon as possible, and we will correct it promptly.