The backlog you can see and the risks you can't — both handled before they become problems. Supervised by our engineers, inside your own cloud account.
What this means
Incidents auto-resolved
Episodes closed without human touch. Your team sees what matters; the engine handles the rest.
First-line work automated
220 tickets/month → fully autonomous. Senior engineers reclaimed for architecture and roadmap.
MTTR, down from 2 hours
Below SLA targets, consistently. On-call rotation stops being a punishment.
Ops cost reduction
Per-host savings, optimised continuously. Budget freed for the work that builds the business.
Your data never leaves your environment. EU region, in-tenant inference, zero egress. Your team stays in control of every guardrail.
The engine deploys inside your own environment. AWS, Azure, or GCP. No data leaves your account.
The engine can only do what you allow. Autonomy is earned in stages, read-only first. You decide the whitelist, per tenant, per environment.
Low-risk actions auto-execute. High-risk routes to your approval. Critical actions are blocked until reviewed. You set the boundary.
Every action recorded with who, what, when, and why. When the auditor asks, the answer is one query away. Not an investigation.
Ready to see the engine on your estate?
Let's start with a 30-minute discovery call. We look at your setup and scope a non-production environment to get started.
The path from each is different. The destination is the same: less queue, less risk, less cost.
01 · MSP renewal
"The bill keeps going up. The service keeps getting slower."
Start alongside your incumbent. Expand as the evidence comes in. Replace at renewal — contracted on outcomes, not hours.
→ Autonomous, not labour-heavy.
02 · Internal IT
"My team is firefighting daily and we still can't keep up."
More output from the team you already have — at less than the cost of the engineer you can't find.
→ Your team. Multiplied.
03 · Migration
"Broadcom changed the maths on VMware — and we're running five accounts across three clouds as it is."
Whether you're leaving the datacenter, consolidating providers, or absorbing an acquisition: every workload that moves lands patched, monitored, and autonomously run — one operating model, one audit trail, one accountable partner, across AWS, Azure and GCP.
→ Arrive already operating.
Want proof before production? Start with dev and test.
Staging environments are the estates nobody has time for. They are the most outdated, and the easiest to carve out of an MSP contract. We take them over first: patched, current, autonomously run within weeks. Low risk for you, a working proof for your board, and a straight path to production.
Customer stories
The Firemind IT Operating Engine on a 300+ account AWS estate: 28x less effort across 22 test cases, zero disruptions, humans in control.
How autonomous cloud cost optimisation cut a Nordic firm's AWS bill by 22% in a single dev and QA account, every figure cross-verified against the live estate.
A decade of dormant AWS security risk at a Nordic digital marketing firm, triaged and resolved in a single engine run with the most urgent exposure closed under control.
Your MSP contract wasn't built for a world where software fixes incidents. Their aggregated SLAs hide the task-level data AI needs, so you can't automate what you can't see. And every incident AI resolves is a billable hour they lose, so they'll never bring it to you. The question isn't whether AI will run IT operations. It's whether that happens inside your contract, or after it.
Any MSP tender, managed services, cloud ops, VMware, security operations, helpdesk. Whatever you're putting out.
Plus a comparison your CFO can read in five minutes.
If the engine doesn't beat the MSP on cost, speed, or risk, we tell you. No procurement theatre.
Or act earlier: an 8-week pilot, a validated business case, and a phased transition before you're auto-renewed onto the old model. Some customers use the final contract year to move scope to us.
