Optimise Your AI Systems with Managed AI Services
- Ensure smooth performance and scalability with our fully managed AI services, tailored to your needs.
Find our managed service offering on the AWS marketplace
Our Partnerships
Managed AI
Managed AI allows you to improve AI performance, reduce downtime, and scale with confidence
Our Managed AI services ensure that your AI systems operate at their best, delivering reliable performance and seamless scalability. We take the burden of managing AI workloads off your shoulders, overseeing everything from data pipelines to cloud services. With proactive monitoring, continuous optimisation, and expert support, we help you get the most from your AI investments—minimising downtime, improving efficiency, and enabling you to focus on strategic growth. Whether you’re scaling your AI infrastructure or fine-tuning existing systems, our tailored services ensure your technology is always aligned with your business goals.
What is Managed AI
Comprehensive management of AI, ML and Gen AI workloads
Managed AI goes beyond traditional MLOps, FMOps and LLMOps, delivering a robust, end-to-end approach for overseeing data pipelines, AI applications, AI models, and cloud services.
Features
Why Managed AI matters
Ensure scalability, performance, and reliability in an evolving AI landscape.
1. Business Value Assurance
We ensure your AI systems deliver consistent business value by monitoring metrics like accuracy and proactively addressing potential issues
2. Quarterly Reviews
3. Scalable Cloud Infrastructure
4. Incident and Problem Management
5. Cost Optimisation Advisory
Don't stall at production
Stay ahead of the curve by learning the most common GenAI pitfalls – and how Managed AI helps you avoid them.
Benefits
Empowering businesses with AI
With Managed AI, focus on what matters most and let us manage your workloads to ensure tangible business outcomes.
Better ROI
Ensure long-term relevance and value by adapting to evolving data and AI trends.
Sustained efficiency
Continuous optimisation to keep your infrastructure lean and your operations effective.
Enhanced productivity
Free internal teams to focus on growth, not day-to-day operations.
Managed AI engagement
End-to-End Onboarding and Continuous Support
Our Managed AI service ensures a smooth transition from your current AI setup to a fully optimised, scalable AI system. We provide continuous support throughout the lifecycle, adapting to your evolving needs and helping you realise the full potential of your AI investments.
01
Onboarding and Transition
We work closely with you to integrate your AI systems into our managed services, ensuring a seamless transition.
02
Full management and configuration of your AI setup
Once the transition plan is set, we take full responsibility for managing and optimising the new AI setup.
03
Go-Live and stabilisation
After go-live, we offer real-time support to ensure systems perform as expected and resolve any initial challenges.
- Monitor AI workloads for stability and performance.
- Address any immediate issues and fine-tune configurations.
- Stabilise the system for long-term performance and scalability.
04
Continuous monitoring and optimisation
Our proactive approach ensures that your AI workloads continue to perform at their peak.
- Ongoing monitoring of data pipelines, AI applications, models, and cloud services.
- AI model fine-tuning and retraining to maintain model relevance.
- Regular performance, cost, and problem management reviews to ensure continuous improvements.
05
Quarterly reviews and ongoing support
We assess your AI systems quarterly, providing insights and recommendations for future optimisations.
- Review data quality, AI model performance, and cloud infrastructure alignment.
- Provide cost-saving opportunities through our Cost Optimisation Advisory.
- Adjust services based on feedback, ensuring your AI systems meet evolving business goals.
Why Firemind
Proven track record
Partnered with AWS, we have helped organisations achieve tangible business outcomes with generative AI.
Generative AI Tools Partner Finalist 2024 & Rising Star Partner of the Year 2023
We achieved the AWS UKI Rising Star of the Year 2023 award in recognition for our work at the forefront of generative AI on AWS.
2x Generative AI competencies
We were a launch partner for the generative AI competencies and were one of the first in the world to achieve both AWS generative AI competencies.
Case study
95% Faster document
review process
Automated solution that can pull desired data from multiple documents and list them in a simple to view UI and CSV.
“The solution is significantly outperforming OpenAI, and provides much better results."
Dr. Malte Polley
AWS Cloud Solution Architect at MRH Trowe
