Insights that drive AI success within the Insurance Industry
Stay ahead of the AI curve with expert perspectives, practical guides, and insider views from the Firemind team. Filter by topic, format, or industry to find the content most relevant to your journey.
Success stories

MoneySuperMarket Boosts Insurance Conversions with AI Agents: 30% Faster Insights & 90% Data Accuracy
MoneySuperMarket (MSM), the UK’s leading price comparison platform for financial services, partnered with Firemind to transform its customer experience using AI-driven insurance insights.
✔︎ AI‑driven document summarisation
✔︎ Secure, scalable AWS-based solution

See the real results: Proven AI in insurance operations
Insurance COOs and CUOs are proving the impact of AI workflows in weeks, not years. Firemind’s governance-first, AWS-native solutions are already delivering measurable results in underwriting and operations. Find out how to:
✔︎ Reduced review time
✔︎ Higher accuracy in key data extraction

Turning Millions of Insurance Documents into 9/10 Accurate Answers with AI
An industry leader in specialised broking and insurance, the client manages complex placements and handles large volumes of documents and correspondence between clients and insurers.
✔︎ RAG solution to make data practical and categorised
✔︎ Higher accuracy in key data extraction through direct queries

MRH Trowe achieves 95% faster document review with Pulse
MRH Trowe needed to automate manual document review and data extraction to save time and improve accuracy.
✔︎ Reduced review time
✔︎ Higher accuracy in key data extraction
Upcoming events
Insurance Executive
Roundtable
- 15:00 - 17:00 GMT
- London
Join Firemind, NVIDIA, and AWS for an executive roundtable on how AI is transforming insurance, accelerating discovery and driving advantage.
- 16:00 - 18:00 EET
- Helsinki
Join Firemind, NVIDIA, and AWS for an executive roundtable on how AI is transforming insurance, accelerating discovery and driving advantage.
- 16:00 - 18:00 CET
- Amsterdam
Join Firemind, NVIDIA, and AWS for an executive roundtable on how AI is transforming insurance, accelerating discovery and driving advantage.
Explore the latest insights from Firemind

Why 80% of Insurers Struggle with AI and How COOs Can Fix It
Around 80% of insurers are experimenting with AI, yet fewer than 5% have use cases live in production. The majority of projects stall at proof-of-concept,

The COO’s Expense Ratio Challenge: Why AI Delivers ROI When It Matters Most
This post is part of a series based on discussions with senior leaders in insurance, including Arno de Wever, Head of Commercial P&C Insurance at

Legacy Systems & AI Readiness in insurance: A Practical COO Blueprint
This post is part of a series based on discussions with senior insurance leaders, including Arno de Wever, Head of Commercial P&C Insurance at Amazon

From Bottlenecks to Growth: the COO’s Payoff of Risk Scoring with AI
This post is part of a series based on discussions with senior leaders in insurance, including Arno de Wever, Head of Commercial P&C Insurance at

Insurance COOs: Don’t Overlook the 1% That Transforms Claims Costs
This post is part of a series based on discussions with senior leaders in insurance, including Arno de Wever, Head of Commercial P&C Insurance at

Beyond IDP: How Multi-Agent Workflows Help COOs Cut Costs and Speed Up Underwriting
This post is part of a series based on discussions with senior leaders in insurance, including Arno de Wever, Head of Commercial P&C Insurance at