How AI Improves Expense Ratios in Insurance
This post is part of a series based on discussions with senior leaders in insurance, including Arno de Wever, Head of Commercial P&C Insurance at
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Legacy Systems & AI Readiness in insurance: A Practical COO Blueprint
This post is part of a series based on discussions with senior insurance leaders, including Arno de Wever, Head of Commercial P&C Insurance at Amazon
AI Risk Scoring in Insurance: From Bottlenecks to Growth
AI risk scoring transforms insurance underwriting with faster risk assessment, consistent decisions, automated risk memo generation, and improved portfolio optimisation. Read our practical guide for COOs seeking operational excellence.
AI Claims Automation for Insurance COOs: Find the Biggest Cost Savings
Don’t overlook the 1% that transforms claims costs: Learn how automation and AI help improve fraud detection, and drive underwriting efficiency.
Underwriting Automation Beyond IDP: How Multi-Agent Workflows Cut Costs and Speed Up
This post is part of a series based on discussions with senior leaders in insurance, including Arno de Wever, Head of Commercial P&C Insurance at
Bridging the GenAI Divide: Why 95% of AI Pilots Fail and How Firemind Can Help You Succeed
A July 2025 MIT study shook the enterprise AI world: 95% of AI pilots deliver no measurable ROI. Despite $30–40B invested, most corporate projects stall
From Reactive to Proactive: How Agents Transform Incident Management in IT
At 8am on a typical Tuesday, Sarah, an experienced incident commander, faces a familiar grind: dozens of new tickets stacked up overnight. Some are critical—database
How AI is transforming healthcare – and why the time to act is now
As demand for care rises and resources are stretched, artificial intelligence (AI) is becoming a game-changer across the healthcare ecosystem – helping clinicians deliver faster
Personalising retail experiences with generative AI: beyond recommendations
In today’s highly competitive retail landscape, delivering a truly personalised customer experience has become a critical differentiator. While traditional recommendation engines have long been the
H1 2025 highlights: growth , recognition & what’s next
The first half of 2025 has been full of growth, partnerships, and big moments at Firemind. From new country launches to major industry recognition –
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