AWS Premier Partner
NVIDIA Partner
GenAI Projects
Clients
POC Conversion in 2025
Benefits of Managed AI provided by Firemind
Managing AI in production is complex. Models drift, performance changes, costs fluctuate, and compliance requirements evolve. Firemind’s Managed AI service ensures your generative AI workloads are secure, efficient, and optimised – so you can focus on delivering business outcomes, not firefighting technical issues.
AI service tailored to you
We adapt Managed AI to your organisation’s maturity, industry, and goals - whether you’re scaling or just starting.
Consistent AI performance
Round‑the‑clock monitoring of accuracy, latency, and reliability keeps AI running smoothly.
Predictable costs
We keep token, infrastructure, and optimisation costs transparent with clear models that avoid surprises.
Always‑on expert support
Our team is available whenever you need - ensuring your AI stays aligned with business needs and compliance standards.
AI that evolves with your business
Our Managed AI ensures your generative AI evolves alongside your business, adapting to changing needs and opportunities – giving you a sustained competitive advantage powered by high‑performing AI.
Firemind's tools and expertise for sustained AI performance
If your AI systems demand constant oversight, Firemind’s Managed AI gives you the decisive edge. We use advanced monitoring, automation, and optimisation to keep your AI performing securely, efficiently, and at scale.
Proactive monitoring & alerts
Real‑time tracking of AI accuracy, latency, drift, and performance across models and workloads.
Incident management & root cause analysis
Rapid detection and resolution of operational issues, with deep analysis to prevent recurrence.
AI model fine‑tuning & retraining
Continuous tuning of prompts and models, incorporating fresh data to maintain precision and relevance.
Performance & cost optimisation
Ongoing adjustments to maximise speed, throughput, and cost efficiency - keeping token usage in check.
Quarterly AI value reviews
Seamless rollout of updates, scaling adjustments, and architecture improvements without disruption.
Field tech support
Strategic reviews to align AI performance with business objectives, ROI, and compliance expectations.
See More Case Studies

Tribe Connect Transforms Its Analytics Platform with Firemind: 5-Phase AWS Modernisation for Secure Customer Insights
Tribe Connect, a data-driven analytics platform, partnered with Firemind to modernise its AWS architecture and deliver secure, scalable, multi-tenant customer insights.
✔︎ Secure, multi-tenant analytics with row-level access ✔︎ Modernised AWS architecture and AI-ready data platform

Sales call analysis and performance insights
A conversation analysis solution that turns sales calls into actionable performance insights.
✔︎ Improved agent coaching and consistency
✔︎ Better visibility into sales performance gaps

Personalised content discovery for meditation apps
A personalised discovery experience that helps users find the right meditation content at the right time.
✔︎ Higher engagement and repeat usage
✔︎ Improved content relevance and satisfaction