About
The Premier League, celebrated as the most competitive and compelling football league in the world, oversees England’s top clubs and has a loyal global fan base.
Challenge
The Premier League aimed to validate its status as the most competitive and compelling sports league by analysing global fan sentiment using advanced data and AI insights.
Firemind used Amazon Bedrock’s LLM’s on AWS to analyse global fan sentiment from 977,337 social media posts on X (formerly Twitter).
Services used
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Amazon Bedrock
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AWS Lambda
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Amazon DynamoDB
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Amazon S3
Services used
- Global Validation: Confirmed Premier League’s global appeal.
- Out of the box thinking: Produced new thought lines for league analysis

Results
- Global validation of the Premier League's status as the world's most competitive league
- Global validation of the Premier League's status as the world's most competitive league
- 100% SOX compliance in Settlement process automation
- A scalable platform built to analyse up to 1 million posts per month for continuous insights
- >95% success rate of bot case completion
- SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms