Why 80% of Insurers Struggle with AI and How COOs Can Fix It
Around 80% of insurers are experimenting with AI, yet fewer than 5% have use cases live in production. The majority of projects stall at proof-of-concept,
Insurance
The COO’s Expense Ratio Challenge: Why AI Delivers ROI When It Matters Most
This post is part of a series based on discussions with senior leaders in insurance, including Arno de Wever, Head of Commercial P&C Insurance at
Legacy Systems & AI Readiness in insurance: A Practical COO Blueprint
This post is part of a series based on discussions with senior insurance leaders, including Arno de Wever, Head of Commercial P&C Insurance at Amazon
From Bottlenecks to Growth: the COO’s Payoff of Risk Scoring with AI
This post is part of a series based on discussions with senior leaders in insurance, including Arno de Wever, Head of Commercial P&C Insurance at
Insurance COOs: Don’t Overlook the 1% That Transforms Claims Costs
This post is part of a series based on discussions with senior leaders in insurance, including Arno de Wever, Head of Commercial P&C Insurance at
Beyond IDP: How Multi-Agent Workflows Help COOs Cut Costs and Speed Up Underwriting
This post is part of a series based on discussions with senior leaders in insurance, including Arno de Wever, Head of Commercial P&C Insurance at
See the real results: Proven AI in insurance operations
Insurance COOs and CUOs are proving the impact of AI workflows in weeks, not years. Firemind’s governance-first, AWS-native solutions are already delivering measurable results in underwriting and operations. Find out how to:
✔︎ Reduced review time
✔︎ Higher accuracy in key data extraction
Turning Millions of Insurance Documents into 9/10 Accurate Answers with AI
An industry leader in specialised broking and insurance, the client manages complex placements and handles large volumes of documents and correspondence between clients and insurers.
✔︎ RAG solution to make data practical and categorised
✔︎ Higher accuracy in key data extraction through direct queries
Customers are using AI to challenge insurers – it’s time to change the game
A wake-up call – and an opportunity – for the insurance sector. In recent months, a striking trend has emerged across social media: consumers are
Modernising claims processing with generative AI – A step by step guide
The insurance industry deals with thousands of claims per day. Claims handlers spend hours processing forms, handwritten documents, PDFs, and images to extract the relevant
Contact us
Ready to turn AI into impact?
We help you identify high-value opportunities, de-risk your first project, and deliver measurable AI results from day one.
Your benefits:
- Outcome‑driven — measurable business impact
- AWS & NVIDIA recognised — trusted expertise
- Risk‑aware — governance and compliance built‑in
- Faster time to value — Pulse delivers in days
What happens next?
1
Briefing
A 20-minute focused session
2
Rapid AI discovery and validation
Prove value fast. Assess readiness. Accelerate adoption.
3
Your proposal
Clear plan, budget, and production timeline